Uncover the evolving panorama of sustainability in promoting. This Advertising Intelligence evaluation article dissects almost 320,000 meals, drink, and wonder adverts launched between 2019 and 2024, zeroing in on how sustainability claims are getting used. Get focused insights into this significant CPG communication technique. Wanting to study extra? Obtain your free copy of the total evaluation under!
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Time to get “Eco-Particular”: broad brush claims aren’t going to chop by with right this moment’s customers
Customers’ attitudes in direction of sustainability have advanced considerably through the years. They’re extra educated and more and more sceptical of inexperienced claims and environmental claims made by manufacturers. On the similar time, the cost-of-living disaster means a good larger concentrate on worth and efficacy.
Nonetheless, sustainability does nonetheless matter to consumers. For instance, 73% of UK customers attempt to act in a method that isn’t dangerous to the atmosphere (client-access solely). This dedication is mirrored in model communication, and Mintel’s Advertising Intelligence evaluation reveals that sustainability-related claims featured in 4% of digital adspend in 2024.
Nonetheless, model communications should evolve alongside customers’ shifting priorities. Broad-brush inexperienced claims about sustainability not resonate with right this moment’s educated customers. Much more damagingly, they’ll depart manufacturers open to allegations of greenwashing.
The evolution of sustainability advertising calls for a way more focused, particular method to the topic. Specializing in particular initiatives and actions somewhat than imprecise guarantees offers manufacturers larger differentiation, builds credibility, and makes it simpler for them to personal a specific territory.
Manufacturers ought to embrace Eco-Particular to personal their area of interest
Eco-specificity represents a major evolution in sustainability advertising, the place manufacturers transfer from broad, generic eco-claims to extremely particular, actionable sustainability initiatives tailor-made to their business and client issues.
By specializing in distinct matters, corresponding to refills in magnificence or accountable farming in meals, manufacturers can create differentiation, construct belief, and resonate extra deeply with customers.
A key ingredient of eco-specificity is embracing difficult points and taking the time to elucidate what which means for customers. Arla is a superb instance of a model slowly taking individuals on a journey into accountable farming over time.
In 2021, Arla’s messaging started with farm excursions and introductions to their “farmer-owner” mannequin. At present, Arla’s newest sequence of adverts nonetheless champions farmers, but it surely additionally permits Arla to speak about its accountable farming in a method that’s clear and simple to know for customers.

Simply because one model champions a problem doesn’t imply that others can’t additionally play a job. M&S is one other wonderful instance of a model utilizing eco-specific claims. Not solely does M&S talk about regenerative farming of their promoting, however additionally they use it as a method to spotlight their high quality, native produce. This method permits consumers to really feel like they’re not solely supporting farmers but additionally getting a greater product within the course of.

Equally, magnificence manufacturers are following comparable eco-specific methods. In 2024, the dialog on sustainability shifted from eco claims about packaging to refillable merchandise. This development is pushed virtually solely by disruptor manufacturers like Fussy deodorant, that are promoting their refillable merchandise as an economical way of life alternative for consumers. Alternatively, luxurious manufacturers like Prada are leaping into the dialog by promoting their refills as timeless, perpetually objects to have across the residence.


Eco-Specificity is a confirmed method to join with customers
Most individuals within the UK nonetheless need to assist the atmosphere, supported by a major. 73% of UK customers (client-access solely) attempt to act in methods that aren’t dangerous to the atmosphere. Nonetheless, relating to sustainability, most customers aren’t “values first”, they usually’re unwilling to compromise worth or high quality for his or her eco values alone.
As a substitute, customers are more and more holding manufacturers accountable for environmental points. Many really feel that it’s the manufacturers’ duty to minimise their influence on the pure world. Settlement with the assertion “I count on manufacturers to take the lead on addressing environmental points” has risen from 60% in 2023 to 65% in 2024 (client-access solely).
Environmental activism could also be enjoying a job on this angle shift. With 37% of British individuals agreeing that eco-activism has raised their consciousness of environmental points, protests corresponding to Greenpeace’s demonstration towards Unilever’s Dove model outdoors their workplaces in London are having an influence.

This consciousness has additionally fueled a gradual however regular rise in boycotting manufacturers that fail to again up their sustainability advertising with motion.
For manufacturers, that is each a problem and a possibility. Eco-specificity is a method for manufacturers to make use of transparency and difficulty possession to win again the arrogance of the 39% of British individuals who don’t belief manufacturers to be sincere about their environmental influence.
Manufacturers who can persuade consumers that they’re taking motion and making change may have an enormous likelihood to win belief, as 37% of Britons imagine that “corporations can do greater than governments to alter the world”. By taking customers on an issue-based and clear journey, manufacturers can construct belief, which may make all of the distinction relating to choosing one product over one other on the shelf.
The place did Eco-Specificity come from?
Evaluation of the themes coated in sustainability advertising communications highlights how attitudes have advanced over time. Outdoors a pandemic-era deprioritisation, manufacturers have maintained to allocate a constant share of their digital advert spend on their sustainable matters, indicating that they nonetheless imagine there is a chance to promote these matters.


By charting sustainable adverts based mostly on the matters inside their inventive copy, the shift to eco-specificity is obvious in each foods and drinks and in magnificence industries. In foods and drinks, the plant-based growth was in full swing in 2019. In 2024, whereas plant-based remained a high matter, eco-friendly packaging and accountable farming have moved up the agenda. Key eco and clear claims within the magnificence market have additionally advanced. Following client demand for natural and pure merchandise from individuals searching for the “clear woman” aesthetic, adverts round naturalness peaked in 2023, however in 2024 refillable merchandise have taken centre stage.


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The 4 central pillars of Eco-Specificity
Sustainability continues to be necessary to customers and some extent of aggressive distinction from manufacturers. Nonetheless, evolving to handle knowledgeable eco-consumers requires an evolution to a extra purpose-led, eco-specific message.
Manufacturers right this moment have a possibility to create a constructive relationship to sustainability by staking a declare on a sustainable difficulty, embracing its complexity, creating actual change and in the end, rebuilding belief with customers.
Attaining because of this manufacturers must champion a sustainability message and combine it right into a long-term technique:
A Outlined Sustainability Focus
Establish a transparent, actionable environmental initiative that aligns together with your model, steering away from generic claims and easily-manipulated points corresponding to carbon offsetting.
Transparency & Proof
Again up claims with tangible actions, or measurable, contextual influence knowledge to construct client belief and credibility.
Client Training
Clearly talk why the initiative issues, the way it advantages the planet, producers and the customers (price financial savings, well being advantages, higher merchandise, higher livelihoods), and what position manufacturers and customers can play.
Lengthy-Time period Dedication
Keep away from trend-chasing; as a substitute, combine sustainability into the core of the model’s identification and keep consistency in messaging.
Put Eco-Specificity into motion with Mintel Consulting
Customers’ attitudes in direction of sustainability have advanced considerably through the years. Broad brush claims aren’t going to chop by with right this moment’s customers. Model communications should evolve alongside customers’ shifting priorities. This requires a way more focused, particular method to sustainability messaging. That is the place our Mintel Consulting group is available in.
We’re right here that will help you and work with you to offer recent views, and create profitable methods tailor-made to your particular person targets.
Much like this Market Intelligence evaluation article, we’ll assist determine methods to face out together with your sustainability messaging whereas uncovering future development alternatives in your class.
Attain out to the Mintel Consulting group right this moment, and we’ll aid you create a method that units your model up for long-term success.
Within the meantime, obtain your free copy of the total evaluation of the evolving panorama of sustainability within the commercial under!
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