And why manufacturers want to concentrate.
Africa is without doubt one of the fastest-growing shopper markets on the earth – however it’s not enterprise as standard anymore. In Could 2025, GeoPoll carried out a examine with over 2,500 customers in three key African markets to grasp what’s actually driving their choices in 2025. From the examine, we will report deep shifts in conduct, expectations, and shopping for habits in comparison with earlier comparable research.
If you happen to’re accountable for rising a model, launching a product, or proudly owning market share, these are the modifications you may’t afford to disregard.
Listed below are 4 huge insights (amongst many extra) from the FMCG & Client Insights in Africa 2025 report. The complete report breaks down developments throughout ten FMCG classes and goes into essential variations by nation, demographic, and channel.
1. High quality is the New Foreign money – throughout all FMCG classes
Throughout ALL ten FMCG classes studied, high quality was the #1 issue driving buy choices, even above value and model clout. Customers in 2025 are selecting manufacturers they belief, not simply ones they will afford, even in staples like oil and sugar.
What this implies in your model:Customers are prepared to pay extra for trusted, protected, and efficient merchandise. Your model’s integrity, consistency, and efficiency matter greater than ever. If you happen to’re competing solely on value, it could be time to rethink your worth proposition.
2. The Omnichannel Battlefield: Supermarkets Are Profitable- however Casual Channels Nonetheless Rule
Sure, supermarkets nonetheless lead the highest buy level in most classes. But casual shops corresponding to dukas, spazas, kiosks, and open markets are alive and thriving. And on-line channels, whereas small now, are gaining share, particularly in magnificence and packaged meals.
What this implies in your model:Profitable in Africa means constructing an omnichannel technique: keep visibility in supermarkets, however don’t ignore the casual market the place loyalty and comfort typically reign or the rising digital paths – you’ll depart income on the desk.
3. There’s Development Hiding in Plain Sight
Wish to know the place the following battle for shopper consideration is? Take a look at classes with excessive non-consumption:
25% of customers don’t purchase magnificence merchandise
27% skip packaged meals totally
There are two methods to have a look at it as a model – maintain off, or take it as a possibility!
What this implies in your model:Manufacturers that tailor their pricing, packaging, or consciousness campaigns to those untapped segments can unlock an actual aggressive benefit.
4. On-line Procuring Is Small however Rising-Quick
On-line purchases stay underneath 5% in most classes, however in segments like magnificence (10%) and packaged meals, digital is a giant choice and is gaining actual floor.
What this implies in your model:Ahead-thinking FMCG firms ought to start investing in omnichannel methods, notably in city facilities the place cellular utilization is highest. It’s not about e-commerce dominance – it’s about early-mover benefit.
Get the Full Report
These are just some of the findings from our new report: FMCG & Client Insights in Africa 2025
The great, 38-page report covers:
10 product classes: non-alcoholic drinks, alcoholic drinks, dairy merchandise, snacks, staple meals, recent and chilled meals, packaged meals, private care and hygiene, family care merchandise, and sweetness merchandise and in-depth breakdowns of influencing components, buy channels, and nation comparisons
Actual shopper knowledge from Kenya, Nigeria, and South Africa
Strategic takeaways for entrepreneurs and model groups
Get the report at no cost in your e-mail by filling out this fast type:
Or, for those who’d prefer to discover how your model stacks up or run an analogous examine, we will ship outcomes inside hours. Contact us at present to get began.
