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NICE Systems falls sharply on disappointing 2025 guidance

NICE Systems falls sharply on disappointing 2025 guidance
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Israeli tech firm NICE Methods Ltd. (Nasdaq: NICE; TASE:NICE) beat the analysts in its fourth quarter monetary outcomes printed at the moment. However the market was disillusioned with the corporate’s 2025 steerage and the share value opened 16% decrease on Nasdaq, giving a market cap of $9.4 billion.

NICE gives threat administration and buyer relations administration options. The fourth quarter was the final underneath former CEO Barak Eilam, who stepped down after 10 years on the helm, and has been changed by Scott Russell. NICE reported $722 million income within the fourth quarter of 2024, up 16% from the corresponding quarter. GAAP internet revenue within the fourth quarter was $99.5 million, up 21.9% from the corresponding quarter and non-GAAP internet revenue was $196 million, or earnings per share of $3.02, above the analysts’ expectations of $2.95 per share.

In full-year 2024, the corporate’s income was $2.74 billion, up 15% from 2023, GAAP internet revenue was $443 million, up 30.8% and non-GAAP internet revenue was $728 million.

The corporate’s 2025 steerage was under market expectations. NICE sees $693-703 million income within the first quarter of 2025, up 6% from the corresponding quarter of 2024, with non-GAAP earnings per share of $2.78-2.88 – 3.8% under the analysts’ consensus for income and a pair of.4% under for revenue.

Full 12 months 2025 forecast is for $2.918-2.938 billion income and non-GAAP earnings per share of $12.13-12.33. The analysts’ consensus was for $3 billion income and earnings per share of $12.32.

CEO gives optimistic message

Russell mentioned, We’re happy to report a robust end to 2024 capped off by an distinctive fourth quarter with double digit development in complete income, cloud income and additional acceleration of our {industry} main profitability,” mentioned Scott Russell, CEO of NICE. “Our full-year 2024 robust high line outcomes had been fueled by a 25% year-over-year development in cloud income, which reached $2 billion. Additional, our management in CX AI was exemplified by the robust adoption of our superior AI options which had been included in 97% of our massive enterprise CXone Mpower offers over $1 million ARR. Our profitability reached new heights with a 150-basis level improve in our non-GAAP working margin, climbing to 31.1%. Moreover, our excellent working money move development in 2024, which elevated 48% year-over-year to $833 million, positions us with a big aggressive benefit to drive future natural and inorganic growth.”

He continued, “AI is revolutionizing the CX {industry}, and CXone Mpower’s agentic AI is unlocking new ranges of development by delivering additional effectivity and distinctive buyer experiences. I joined NICE for its undisputed management and its distinctive capability to grab this development alternative. We’ll put our industry-leading platforms entrance and middle, we are going to lead the CX-AI revolution and we are going to additional scale via growth of our ecosystem. Our many years of deep CX area experience, industry-leading AI platform, relentless innovation and nice monetary energy strongly positions us to capitalize on the alternatives forward and speed up into the longer term.”

Revealed by Globes, Israel enterprise information – en.globes.co.il – on February 20, 2025.

© Copyright of Globes Writer Itonut (1983) Ltd., 2025.




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