Backbase unveiled its new, AI-powered banking platform this week.
The brand new providing combines Backbase’s unified knowledge basis, Intelligence Material, with Agentic AI expertise.
Headquartered in Amsterdam, Backbase is a four-time Finovate Better of Present winner. The corporate most just lately demoed its expertise at FinovateFall 2021.
Calling the launch of its new, AI-powered banking platform “the following section” of its imaginative and prescient, Backbase pledged that its newest providing will assist bankers benefit from the alternatives in applied sciences like Agentic AI.
Backbase’s banking platform enhances buyer engagement with AI-powered self-service and real-time assist, and hardwires AI into staff’ each day operations to maximise productiveness and enhance decision-making. The expertise streamlines and helps scale gross sales efforts because of clever activation and end-to-end automation, and supplies up-sell and cross-sell pathways, pushed by AI, that may develop revenues and deepen buyer relationships.
“This isn’t proof-of-concept AI,” Backbase CEO and Founder Jouk Pleiter stated. “This can be a packaged, production-ready, working mannequin to maneuver banks from experimentation to execution, quick. AI waits for no financial institution. It’s not a wait-and-see—it’s right here, now, and it’s rewriting the foundations of the trade. The time to behave is now.”
Backbase’s platform combines the corporate’s unified knowledge basis, Intelligence Material, with Agentic AI. Intelligence Material converts behavioral alerts, transactional knowledge, and operational insights into real-time, actionable intelligence. Agentic AI delivers modular, clever, purpose-built brokers designed particularly for banking and monetary companies. These brokers embed into quite a lot of operations to automate duties, point out next-best actions, and improve productiveness.
Backbase additionally introduced the supply of AI Manufacturing facility, an embedded supply mannequin to assist monetary establishments bridge gaps of their AI abilities. AI Manufacturing facility integrates Backbase’s AI consultants straight into growth groups, enabling them to rapidly co-create after which execute progressive use circumstances and options.
“Banks don’t want extra pilots—they want outcomes,” Pleiter added. “With our AI-powered Banking Platform, we’re going all-in on the AI alternative and empower banks to spice up productiveness, automate intelligently, and unlock unprecedented progress quicker than ever.”
Based in 2003, Backbase is headquartered in Amsterdam and maintains places of work in Atlanta, Singapore, London, Sydney, Toronto, Dubai, Kraków, Cardiff, Hyderabad, and Mexico Metropolis. The corporate has been a Finovate alum since 2009, has received Better of Present 4 instances, and most just lately demonstrated its expertise at FinovateFall 2021 in New York.
Backbase’s announcement comes one month after the corporate teamed up with fellow Finovate alum Salt Edge in a strategic partnership designed to assist banks speed up compliance with open banking rules and pursue new income alternatives. Additionally in March, Backbase solid partnerships with Albania-based Tirana Financial institution and with monetary companies consulting agency Synpulse.
Picture by Steve Johnson on Unsplash
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